Every product you purchase from City Software comes with some form of Warranty & Support. So if you are having any issues with your product/s then the best course of action is to contact the manufacturer direct or look at their support pages on their website for assistance.

Each manufacturer have their own Warranty policies and sometimes different warranty periods across different product ranges. This information is always accessible from their website should you require it.

It is very important that you have a copy of your receipt/invoice as proof of purchase in order to validate any warranty claim.

To understand when you should contact City Software or the manufacturer directly, please select the brand of your product from below and follow the instructions provided.

If there any issues at all in finding the information or help you require then please do not hesitate to contact our customer support team on 1300 658 600.